Director, Consulting Services
With a background in marketing, Kristen Johnson was introduced to Salesforce in her previous role at Medhost, where she directed operations of a business systems department, and she was immediately hooked. She built a team, coached staff, managed ongoing projects and grew Salesforce from 40 to more than 1,000 users. Kristin’s experience in Salesforce from the client’s perspective, helps her excel at converting client needs to sustainable and reliable Salesforce solutions. Her depth of knowledge around user experience adds up to true value for our clients.
A Nashville native, Johnson earned her BS in Marketing from Middle Tennessee State University and a Masters of Education with emphasis on Organizational Change from Belmont University. She is a Salesforce.com Certified Administrator, Sales Cloud Consultant, Six Sigma Green Belt and Prosci Certified Change Management Practitioner (ADKAR method).